Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

 

  1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Personal Information: This includes your name, email address, billing and shipping address, and phone number.
  • Payment Information: We collect payment details when you make a purchase, but we do not store full credit card information. Payments are processed securely by third-party payment providers.
  • Usage Data: Information about your device, browser type, IP address, and interactions with our website, including the pages visited and time spent on each page.

 

  1. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To complete your orders, process payments, and deliver products.
  • Customer Support: To provide support, respond to inquiries, and handle returns.
  • Personalisation: To offer a customised browsing experience, including personalised offers or promotions.
  • Marketing: To send you promotional materials and updates about new products, special offers, or events if you have opted in to receive such communications.
  • Website Improvements: To analyse how our website is used and improve its functionality.

 

  1. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist with order fulfilment, payment processing, and website maintenance.
  • Compliance with Law: If required by law or legal proceedings, we may share information to protect our rights or respond to requests from government authorities.

 

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand site usage, and deliver personalized content. You can adjust your cookie settings in your browser, but please note this may affect site functionality.

 

  1. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and restricted access to sensitive data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

 

  1. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or outdated information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Withdraw Consent: If you’ve opted into marketing communications, you can unsubscribe at any time.

 

  1. International Data Transfers

If you are located outside of Ireland, your information may be transferred to and processed in Ireland or other countries where our service providers operate. We take steps to ensure your information remains protected.

 

  1. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The revised policy will be posted on this page, and the effective date will be updated.

 

  1. Contact Us

For questions or requests related to your personal information or this Privacy Policy, please contact us:

TekEir
Unit 7, Dublin Road Business Park
Portarlington, R32 A4NC
Co. Laois, Ireland
Phone: +353 57 860 5251

Email: Support@tekeir.com